Our Blog
The Hidden Cost of Guest Refund Requests
What "just this once" is really costing your vacation rental business. Guest Refund Requests Always Start with a Phone Call A guest calls three days before arrival. There has been a family emergency, the trip is off, and they are well outside the cancellation window....
Turning Protection Into a Strategic Advantage: A Property Manager’s Playbook
Most property managers think of guest and damage protection as a safety net, something that only matters when something goes wrong. The operators pulling ahead treat it as a strategy. Done right, protection does more than cover the worst case: it delights guests,...
Commercial Insurance for Short-Term Rentals: What Vacation Rental Operators Need
Commercial insurance purpose built for short-term rentals. Ask ten vacation rental operators what insurance they carry and most will describe a homeowner's policy with a short-term rental endorsement bolted onto it. That arrangement holds up fine until the day it...
Booking Guardian, Reimagined: Vacation Rental Cancellation Protection Without the Revenue Risk
The flexibility dilemma is over. For years, vacation rental operators have been forced to choose between two things they can’t afford to sacrifice. That choice no longer exists. There’s a tension that lives at the center of every vacation rental operation, and most...
When the Market Moves, You Move With It: Lessons from Rise & Shine Pigeon Forge
The Smokies don't slow down. Neither does the short-term rental market surrounding them. Pigeon Forge is one of the most resilient vacation rental destinations in the country, a market that has weathered demand swings, platform shifts, and traveler behavior changes...
Spirit Airlines Shutdown: What It Has Meant for Vacation Rental Guests and Operators Who Host Them
On May 2, 2026, Spirit Airlines went dark. After 33 years of ultra-low-cost flying, the yellow planes were grounded overnight, all flights were canceled, customer service shut down, and roughly 17,000 employees were sent home. Tens of thousands of travelers were...
Rise & Shine Myrtle Beach Recap: STR Trends, AI, and Vacation Rental Risk Management in 2026
The 2026 Inhabit Rise & Shine Series launched in Myrtle Beach with a clear signal to the short-term rental industry: growth is accelerating, but so is complexity. For vacation rental operators, success in 2026 will depend less on scale and more on alignment across...
The World Is Coming: Is Your Vacation Rental Business Ready for the 2026 Boom?
In 2026, the world doesn’t just watch. It travels! The 2026 FIFA World Cup is more than a tournament. It’s a global movement. Fans don’t just attend matches—they follow teams across cities, extend trips, and turn a single game into a full-scale travel experience. For...
Introducing Booking Guardian: Flexible Cancellations Without Revenue Risk
Cancellations are a fact of life in the short-term rental industry. But lost revenue doesn’t have to be. According to industry research, the average cancellation rate for short-term rental bookings sits between 15–20%, with spikes around peak travel seasons. Even...