Project Second Look
WHAT IS PROJECT SECOND LOOK
- Project Second Look (PSL) is an integrated software application built to help property managers upsell travel protection to the approximate 80% of travelers who initially decline travel protection during the initial booking phase.
- Travel Guardian & Travel Guardian + (via Project Second Look software application) are offered by authorized travel insurance retailers of InsureStays, dba of Sandhills Insurance Group LLC, NPN 16269113, a licensed agency headquartered in Pawleys Island, South Carolina, and holding resident and non-resident insurance agency licenses throughout the United States. Visit www.insurestays.com for more information. Terms and conditions apply.
- Travelers are reminded of the many advantages of travel protection and why it’s important to protect their vacation investment.
- Property Managers may earn referral fees on referrals via Project Second Look.
- Travelers will receive travel protection availability reminders at the following intervals:
- 3 days after initial booking
- 60 days prior to check in date
- 45 days prior to check in date
- Project Second Look can send both automated emails as well as push notifications through texts.
- Travelers will receive messaging that focuses on travel risks and exposures related to their specific areas of travel:
- Beach: Hurricane, natural disaster, road closures.
- Ski: Blizzards, property is inaccessible, road closures.
ADVANTAGES TO THE PROPERTY MANAGER
- Effortlessly offer travel coverage to your guests and earn additional revenue!
- Increase your travel insurance offers to not only your direct booking guests – but guests who book through OTAs!
- Provide an additional service to your guest that will protect their vacation and travel plans.
- Property Managers may earn additional revenue on travelers who were typically not re-marketed to in the past after the original booking.
- Project Second Look completely automates the process of outreach and conversion for these travel protection coverages.
- A robust software that is fully integrated with your property management software application.
- Messaging and branding are completely customized to your branding, so the messaging is seamless.
- Within the set-up phase, property managers have the ability to customize messages and deliver content that is unique to your destination.
- Project Second Look is powered by a partnership between RentalGuardian and LSI Tools.